- Overview
- Calling Plans
- Phones
- Coverage
- Support
Get affordable wireless phone plans to suite your lifestyle.
PowerNet Global's wireless phone service keeps you connected to your family and friends while on the go.
Enjoy great service and user-friendly features with the freedom of no annual contract. With plans starting at just $9.99 per
month, mobility has never been so convenient and affordable.
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- Affordable. Our calling plans start at just $9.99/mo.
- Reliable. Our wireless service is powered by one of the nation's largest and most reliable networks.
- User-Friendly. With a large keypad for easy dialing, one-touch speakerphone, and Bluetooth capability,
our phones provide the ultimate experience in ease of use.
- No Commitment. We don't rely on long-term contracts to force you into a commitment;
we count on our high-quality service and support to earn your business.
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*Nights are defined as beginning at 7:00 PM / Ending 6:59 AM.
**Overage charges apply to all calling plans at $0.25 per minute.
Texting overage charges apply to texting add-on plans at $0.10 per text.
Service is subject to the PNG Wireless Residential Terms and Conditions.
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LG VX5500
Looking for a phone with streamlined good looks and user-friendly features? The LG VX5500 combines essential functionality and mobile
fun. Snap pix of life's greatest moments and share them instantly. Use voice-activated dialing to call, then talk hands-free with the
one-touch speakerphone or go completely wireless using the Bluetooth capability. All this wrapped into a stylish compact design with
a large, easy to use keypad. Take advantage of the VX5500 where mobility has never been so convenient.
- One-Touch Speakerphone
- Voice Commands
- Compact Design with Large Keypad
- Bluetooth Capable
- VGA Camera
- Phone Book with 1,000 Contacts
- Features & Specifications
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Car Charger
Charge your phone while on the go. Simply plug you charger into your car to keep your
phone charged and ready to make and receive calls.
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Replacement/Spare Battery Charger
You can recharge your phone at home, work, or anywhere you can plug into a traditional wall socket. |
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Design, features and specifications subject to change without notice.
Powered by one of the nation's largest and most reliable networks.
We're here to support you, every step of the way.
Q: How will I know that you received my order?
A:
If you provided a valid email address, a confirmation email will be sent at the time of shipment that will include a
tracking number so you may track the shipment.
Q: Do I have to get a credit check to sign up?
A: We do not do a credit check. Instead, we complete a credit verification just to
match your name, address, and phone number to the information you provided.
Q: Will I need to activate my phone?
A: Yes, when you receive your phone, you will need to call in to activate it.
Your phone will be working within 3 hours of activation.
Q: Do I have to sign a contract?
A: No, you do not sign any contract. You may cancel at any time.
Q: How do I make International calls?
A: International dialing is blocked by default. If you are roaming, however,
the block may not work and if you attempt to make an International call at that time, you will be charged our current
rate to the destination.
Q: How do I contact Customer Service?
A: To contact our Customer Service Department you may dial 1.877.599.3087. If placing the
call on your wireless phone, your call will use your available plan minutes or incur per minute charges if you have used all
your plan minutes.
Q: Can I use my old cell phone with this service?
A: At this time, the only phone compatible with our network is the LG VX5500 model,
which must be purchased from PowerNet Global.
Q: What happens if my phone is lost or stolen?
A: If you lose your LG VX5500 phone or it's stolen, contact our Customer Service
Department immediately so we may deactivate the phone and suspend your service. If you would like to continue service,
you must purchase a new phone from PowerNet Global.
Q: What features come with my plan?
A: The included features are:
- Voicemail
- Call Forwarding
- Call Forwarding Busy/No Answer
- Caller ID
- Call Waiting
- 3-Way Calling
Q: What happens if I call 411 for directory assistance?
A: As with dialing '0' for directory assistance, you will be assessed a $2.00 fee
per call to 411. If you choose to complete the call through directory assistance, there's an additional $2.00 fee per use.
Q: Are there any network roaming fees?
A: Yes, roaming calls are charged at $0.49 per minute.
Q: I already have a cell phone. Can I use the same number with your service?
A: Possibly, once we process your order we will know if your number is portable or not.
If not, someone will contact you to let you know.
Q: What do I do if I want to cancel my service?
A: You may call our Customer Service Department at 1.877.599.3087 and a representative will
be happy to assist you with any requests you may have.
Q: What do I do if I am unhappy with the phone/service/etc.?
A:
PowerNet Global strives to make sure every customer is happy so if you have an issue with your phone/service or anything
else, please call our Customer Service Department at 1.877.599.3087 and a representative will be
happy to assist you. If we
are still unable to resolve the issue to your satisfaction, we do offer a 14 day money-back guarantee. Just return the phone
and all original equipment in the original packaging within 14 days after using no more than 30 minutes of use for a full
refund. Our Terms & Conditions list the full details of our money-back guarantee.
Q: What do I do if my phone is defective when I get it?
A: We have a 14 day return policy for defective phones. If you find that your phone
is defective, call in to our Customer Service Department at 1.877.599.3087 and a representative will be happy to assist you
in exchanging the phone.
Q: What do I do if my phone is defective after the 14 day return policy but within the warranty period?
A: If you find that your phone is defective after the 14 day return period but it's
still within the Manufacturer's warranty period, call in to our Customer Service Department at 1.877.599.3087 and a
representative will be happy to assist you in exchanging the phone.
Q: What do I do if my phone is defective after the 14 day return policy & the warranty period?
A: If you find that your phone is defective after the 14 day return period &
the Manufacturer's warranty period, call in to our Customer Service Department at
1.866.706.0010 and a representative will be
happy to assist you in purchasing a new phone.
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